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Power Digital Economies


Technology and telecommunications are the enablers of Africa and MENA's digital economies. Medsirat's Technology & Telecommunications consulting helps telecom operators, software companies, system integrators, and digital ventures navigate rapid technological change, innovate, and capture growth opportunities in dynamic markets.

Our Approach to Technology & Telecom

Telecommunications Strategy


  • Telco business strategy and transformation
  • Network planning and optimization
  • Spectrum management and planning
  • Digital services and product innovation
  • Customer experience and retention
  • Revenue assurance and fraud management

Technology Strategy & Implementation


  • Digital transformation strategy
  • Enterprise architecture and systems
  • Cloud strategy and migration
  • Software development and delivery
  • Technology vendor selection
  • IT service management (ITSM)

 Digital Products & Platforms


  • Digital product strategy and development
  • Platform business models
  • API and ecosystem strategies
  • SaaS and software business models
  • Product-market fit and scaling
  • Go-to-market strategy


ICT for Development


  • E-government and digital government
  • Smart cities and IoT
  • Digital financial services infrastructure
  • Education technology (EdTech)
  • Agriculture technology (AgTech)
  • Digital inclusion programs

Key Services

Help telecom operators navigate disruption and capture growth.

What We Deliver:

  • Telco strategy and business model transformation
  • Network planning and rollout strategy (4G, 5G, fiber)
  • Network sharing and infrastructure partnerships
  • Spectrum acquisition and management
  • Mobile virtual network operator (MVNO) strategy
  • Revenue growth and new service development
  • Customer acquisition and retention strategy
  • Operational efficiency and cost optimization
  • Digital transformation roadmap
  • Regulatory strategy and compliance

Typical Outcomes:  Revenue growth, improved margins, successful new services, network optimization, regulatory compliance

Develop and launch innovative digital services and products.


Digital Services:

  • Mobile money and financial services
  • Mobile content and entertainment (music, video, gaming)
  • Mobile advertising and marketing platforms
  • IoT and M2M services
  • Cloud services and data centers
  • Managed services and B2B solutions
  • OTT service strategy
  • API monetization platforms
  • 5G use case development

Typical Outcomes:  New revenue streams, differentiation, improved customer stickiness, digital ecosystem development

Build and scale successful software and technology products.


Product Development:


  • Product strategy and roadmap
  • Product-market fit validation
  • Software architecture and design
  • Agile development methodology
  • DevOps and continuous delivery
  • Product launch and go-to-market
  • User experience (UX) and design
  • Product analytics and optimization
  • Technical team building and management

Typical Outcomes:  Successful product launches, faster time-to-market, product-market fit, scalable architecture

Transform organizations through strategic technology deployment.


Renewable Services:

  • Digital maturity assessment
  • Digital transformation strategy and roadmap
  • Enterprise architecture design
  • Legacy system modernization
  • Cloud strategy and migration (AWS, Azure, Google Cloud)
  • Data and analytics strategy
  • Cybersecurity strategy and governance
  • IT operating model design
  • Digital capability building

Typical Outcomes: Technology-enabled business transformation, improved agility, cost optimization, innovation capability

Implement complex technology solutions successfully.


Implementation Support:


  • ERP implementation (SAP, Oracle, Microsoft Dynamics, Odoo)
  • CRM implementation (Salesforce, Microsoft Dynamics)
  • Business intelligence and analytics platforms
  • Billing and customer management systems
  • Network management systems
  • Security and monitoring systems
  • System integration and middleware
  • Data migration and integration
  • Testing and quality assurance
  • User training and change management

Typical Outcomes: Successful implementations, on-time delivery, user adoption, ROI realization

Leverage technology for social and economic development.


Development ICT:


  • E-government strategy and implementation
  • Digital identity and authentication systems
  • Government service digitization
  • Smart city strategy and solutions
  • IoT for agriculture, health, transport
  • Digital learning platforms and EdTech
  • Broadband infrastructure planning
  • Digital inclusion strategies
  • Technology for NGOs and development programs

Typical Outcomes: Improved public service delivery, digital inclusion, economic development, social impact

 

Sub-Sectors We Serve

Telecommunications Operators


  • Mobile network operators (MNOs)
  • Fixed-line and broadband providers
  • Mobile virtual network operators (MVNOs)
  • Tower companies and infrastructure providers
  • Satellite communication providers
  • Internet service providers (ISPs)

Software & SaaS


  • Enterprise software companies
  • SaaS platforms and applications
  • Mobile application developers
  • Software development firms
  • Open-source software companies
  • Gaming and entertainment software


Technology Services


  • System integrators and consultancies
  • Managed service providers (MSPs)
  • Cloud service providers
  • Data center operators
  • Cybersecurity firms
  • IT outsourcing companies


Technology Infrastructure


  • Data center developers and operators
  • Fiber optic network builders
  • Wi-Fi and broadband infrastructure
  • IoT infrastructure and platforms
  • Blockchain and distributed ledger
  • 5G infrastructure and solutions


Digital Platforms & Ventures


  • E-commerce platforms
  • Digital marketplace businesses
  • FinTech and payment platforms
  • EdTech and HealthTech ventures
  • AgriTech platforms
  • Logistics and mobility tech


Why Choose Medsirat

Our technology and telecom engagements typically deliver


Technology Expertise

Deep technical and business expertise across telecom and ICT sectors


Digital Innovatio

Strong track record in digital product and platform development


Regional Knowledge

Understanding of African & MENA technology ecosystems and regulations


Vendor Neutral

Objective advice focused on your needs, not vendor partnerships


Business Focus

Technology solutions aligned with business outcomes, not just technical sophistication